If you have to apologize to your client or someone else on the professional front without saying sorry then you must know how to write a professional apology email without saying sorry. To help you do that, we have come up with the important tips for writing one such email along with the Apology email Format to express apologies without saying sorry.
Just follow this Sample Apology email shared below along with the tips. This Professional apology email sample Format and tips will certainly make it easier for you to frame this kind of an email.
Dear Mr. Smith,
I regret that the product that was delivered to you was damaged. A quick replacement for the same has been arranged.
It is for the first time that such a situation has arose because our team always double checks the products before delivering them. The chances are bright that the glass of the frame must have got damaged during the transit. But whatever is the reason for the damage, we will be happy to replace it for you. Moreover, we will take extra care from now on while packing the orders to ensure that goods reach our customers in their best conditions.
I would again like to express my sincere regrets on what happened. I am hopeful that you will understand our situation and will trust us with your orders.
Thank you for your patience and understanding.
Sincerely,
Richard Brown
Manager
Zen Home Décor Solutions
New York
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