Condolence Email to Customer is written on behalf of an organization expressing condolence on the death his father. Sympathy letter to encourage him to fight the difficult situation.
Subject: Expressing condolence at the demise of your father Mr. Henry Batter
Please accept our deepest condolence on the death of your father from me on behalf of Harrods furnishings, for whom you and your father have been the most important customers for the past decade. It took me long to realise the fact that Mr. Henry Batter is not with us anymore. I am short of words on this harsh reality and I hope and pray that you are your family come out of the grief soon.
Mr. Henry Batter had always been our faithful customer since a long time. He has seen us grow as a good company. He was not only our customer but almost like a friend to me. If there is anything I can do to help you it would be my pleasure. Though I understand that your grief is deep and personal but would still like to extend a helping hand.