Customer Complaint Email is a sample complaint letter mentioning the reason of complaint. Text Message with the address of the shop purchased from and appeal for the refund.
Subject: Complaint regarding cookies and chips with receipt number T 6789
Dear Mr. Henry,
On the 10th of March 2013, I had purchased a box of cookies and a packet of chips from your outlet located at 23Regina High Road, New York, New Jersey 4578 . The receipt number of the purchase is T 6789.
When I reached home, I found that the cookies were all crushed. They were literally fully damaged. All i could do was throw them all in the dustbin. Since last two years I have been purchasing products from your outlet but have never faced such problem. I am very dissatisfied this time and I want a complete refund of my purchase.
I would really be grateful if you could look into the matter and make an arrangement for the refund of my purchase amount. I would request you to take immediate action.